What is an initial evaluation?

An initial evaluation is considered your first visit as a patient of our clinic. A free consultation does not count as an initial evaluation. The initial evaluation is a more detailed visit with your physical therapist to determine a plan of care to best treat your condition. Often this includes a conversation about your condition, health history and goals. These visits often include stretches and exercises. Following your initial evaluation, you will work with us to schedule your next visits to help you get back to doing life better.

How often do I need to come for physical therapy?

This depends on your individual needs. You and your physical therapist will develop a treatment plan together. This usually consists of two to three visits per week depending on your condition.

Can I make a physical therapy appointment for my child?

Absolutely! We provide treatment services for pediatric therapy and can work closely with your physician, schools and early childhood intervention program. Our therapists have experience working with children of all ages.

What is a free consultation?

A free consultation is a great opportunity to meet with a therapist to talk over your concerns. We do not even collect your insurance information. It truly is a free visit. It’s not time consuming, it helps you determine next steps for your care and it’s a good introduction to how physical therapy may help you.

What should I wear to my physical therapy appointment?

Dress comfortably so you are free to move. Typically, patients wear shorts to loose pants, that allow for movement. Shoes should be supportive, such as a good-fitting pair of walking or running shoes.

What should I do to prepare for my first visit?

If you have any questions for your physical therapist, write them down and bring them with. Please fill out the new patient paperwork or arrive early enough to compete it prior to your appointment.

What do I need to bring to my first appointment?

For your first appointment, please bring your photo ID, your insurance card, a list of your current medications and completed paperwork that you received prior to your appointment.

What times are available to make my appointment?

We have many appointment times to fit your schedule. We are open Monday through Friday and start seeing patients as early as 7 a.m. We can see patients over the lunch hour and have our last appointment scheduled for 6:30 p.m. Give us a call and we can usually schedule you within the next 24 to 48 hours.

Do I need a physician’s referral to be seen at On the Mend Physical Therapy?

While insurance policies may require you to visit a primary care provider first or limit your access to preferred providers only, all 50 states and the District of Columbia allow you to contact a physical therapist without a physician’s referral. You have the right to choose your own physical therapist. You are not obligated to receive physical therapy in any specific facility.