Our Mission

To empower our team and community to do life better and to help people increase their success in life by:

  • Providing excellent physical therapy services.
  • Getting great results and outcomes for our patients.
  • Providing a fun work environment that positively impacts our community and team.

What We Value

We create a fun and caring environment while sticking to our values. We strive to be the best physical therapy clinics with the best care in the Phoenix area.

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Teamwork

We work together to accomplish more.

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Results

We provide genuine, personalized patient care with high-quality results.

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Responsibility

We commit ourselves to help people lead active and healthy lifestyles.

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Fun

We encourage a fun and upbeat environment that results in employees who want to come to work and patients who never want to leave.

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Community

We give back to the communities in which we serve.

Our Story

On the Mend Physical Therapy was started in 2006 by Dr. Katrina Herron, PT, DPT, CLT. After witnessing her grandmother receive less than acceptable care from a local home health company, Katrina recognized a great need for quality physical therapy services in the community and knew she could help. The company began with Katrina providing services through contracts with local home health agencies.

In 2007, the first On the Mend Physical Therapy clinic opened in Mesa. The company experienced rapid growth from 2007 to 2010 due to high-level service offerings. Katrina’s husband, Chuck Herron, left his regular full-time job in 2010 to work for On the Mend Physical Therapy full-time. This allowed the company to continue to expand, adding a second clinic in 2013.

In 2013, Cathy Best, OT, started with the company as a staff clinician. She gradually began to take on additional leadership duties over the next five years; and, in 2018 became a partner. Since 2006, On the Mend Physical Therapy has served people in the community by providing excellent quality, results-driven care for the absolute best outcomes.

Meet Our Team

We’re a team of dedicated professionals serving the needs of patients in Mesa and Chandler, Arizona.

Chuck Herron

CEO, VP of Marketing & Public Relations

Chuck Herron

CEO, VP of Marketing & Public Relations

As a past athlete, Chuck personally saw how physical therapy and occupational therapy helped athletes stay on the field. Now Chuck watches as On the Mend keeps patients on the field of life every single day. Motivated by the desire to make sure the residents of Mesa and Chandler can keep hiking, swimming and playing with their children, Chuck strives for excellence. Patients who no longer depend on others and can continue doing the things they love are his reward. As the CEO of On the Mend, Chuck is always striving to find ways to improve his business, working hard to continue delivering outstanding services and outcomes. As a father of four, he and his wife, Katrina, stay busy every weekend with multiple youth sports leagues, hiking and camping in the area.

Katrina Herron

Practice Owner, PT, DPT, CLT

Katrina Herron

Practice Owner, PT, DPT, CLT

Katrina is a certified lymphedema specialist and holds certifications in dry needling and functional capacity evaluations. She and her husband, Chuck, partnered to found On the Mend Physical Therapy, where she still treats patients today. Her expertise and hard work as a physical therapist helped On the Mend expand; their private outpatient practice continues to grow. In addition to their professional endeavors, Chuck and Katrina have four beautiful children, two boys and two girls, and a dog. They are actively involved in multiple sports with their kids, and Katrina enjoys hiking in her off time. She has lived in California and Colorado but has always found her way back home to Arizona, a place she’s glad to be.

Cathy Best

Practice Owner, OT, VP of Administration & Operations

Cathy Best

Practice Owner, OT, VP of Administration & Operations

Cathy is an occupational therapist and has been a certified hand therapist since 2012. She has worked with a variety of patients, from children to adults, helping them with their orthopedic and neurological problems. Her focus has been outpatient therapy for adults with neck, hand and upper extremity injuries. She has extensive experience with both non-surgical and post-surgical injuries. Cathy is also skilled in custom splinting. She recently shifted her focus to operations and administration for On the Mend Physical Therapy; however, she still consults on upper extremity injuries and treats patients when needed. In her free time, Cathy loves to hike in the Mesa or Sedona areas. She loves to spend time with her husband and two dogs, socialize with her friends and neighbors, read books and travel.

Alex Saucedo

Lead PT Tech

Alex Saucedo

Lead PT Tech

Alex is the lead physical therapy technician and has worked with On the Mend for more than three years. He attended East Valley Institute of Technology for the physical therapy technician program on the main campus. Alex came to On the Mend as a student where his work ethic and bilingual language earned him a spot with the company. Alex makes sure the patients are brought back on time and gets them through their plan of care. If a patient is in pain or has difficulty with an exercise, he makes sure he communicates with their therapist and corrects their technique. He also makes sure there is the right amount of supervision when he is working on the schedule. Alex enjoys what he does for a living and is planning to go back to school in the future to become a physical therapist assistant. Outside of work, Alex enjoys reading and spending time with his baby brother. Not only does he spend time with his family, but he is very athletic and enjoys working out, does Spartan races and plays Australian football for the Arizona Hawks.

Andrea Clarisse Marti

PT, DPT

Andrea Clarisse Marti

PT, DPT

Andrea was born in the suburbs of Chicago, Illinois. She relocated to Missouri to attend Saint Louis University for both her undergraduate and doctorate degrees. She has special interests in orthopedic therapy and working with amputees. Andrea grew up as a dedicated dancer and hopes to one day blend her love of performing arts with her physical therapy career. In her free time, she enjoys traveling, watching movies, dancing, playing guitar and piano and cooking.

Katie Etukeren

PT, DPT, Cert. DN

Katie Etukeren

PT, DPT, Cert. DN

Katie is a Colorado native who earned her doctorate in physical therapy from Regis University in Denver. She has been surviving the Arizona heat since 2014! Katie has had the privilege of working with patients and coordinating the students who complete internships at On the Mend Physical Therapy. While Katie truly enjoys working with patients of all ages and conditions, her recent focuses include dry needling, vestibular rehabilitation, lymphedema management and working with geriatric patients. Patient-centered focus is her favorite aspect of physical therapy, and she wants to help you achieve goals that are important to you. Getting you back to walking in the community, working, playing with kids or grandkids, or decreasing pain are goals that matter more than just strength or motion alone. Katie enjoys traveling and finding new adventures with her husband and son.

Katie Goldsack

PT, DPT, Cert. DN

Katie Goldsack

PT, DPT, Cert. DN

Katie was born and raised in Burbank, California. She moved to Arizona to pursue her bachelor’s degree at Arizona State University and a doctorate in physical therapy at Northern Arizona University. She enjoys working with patients of all ages and conditions and has particular interests in general orthopedics and post-surgical conditions. Katie is also on the path to getting dry needling certified. She ensures all of her patients get the best quality care possible and tailor patient treatment based on their specific goals. Katie is a strong believer that improved function is obtained by movement. In her free time, she enjoys hanging out with family and friends, watching movies and playing with her dog, Milo.

Matthew Swartz

PTA

Matthew Swartz

PTA

Matthew is a physical therapist assistant at the Sossaman and Broadway clinic. He has worked with On the Mend since September of 2018. Matthew attended Arizona State University for his bachelor’s in kinesiology and attended Pima Medical Institute for his physical therapist assistant degree. Matthew works closely with physical therapists to perform daily treatments and ensure patients are moving towards their goals. He takes pride in seeing patients return to their prior level of function and getting back to participating in activities that they enjoy. Matthew enjoys working with patients of all ages and skillsets and challenges patients by including functional exercises and activities. Matthew has lived in Arizona for 15 years and is an avid sports fan for all Arizona sports teams and has season tickets to the Arizona State University Sun Devils football. He is currently engaged with a wedding planned for October of 2020.

Samantha Huggans

PTA

Samantha Huggans

PTA

Sam is a Pima Medical Institute (PMI) graduate and has been a physical therapy assistant since 2018, with special interests in pediatrics and women’s health physical therapy. Sam is married and happily living in the east valley with her husband and two dogs. When Sam is not working, she loves reading, being outdoors, swimming, hiking and rock climbing.

Vince Gonzales

PTA, CLT, Clinic Director

Vince Gonzales

PTA, CLT, Clinic Director

Vince is an Arizona native who graduated from Westwood High School and completed his formal education as a physical therapist assistant at Pima Community College. Vince has extensive training in spine therapy and is also a certified lymphedema therapist. He and his wife have three children. When not providing excellent care at On the Mend, Vince enjoys coaching his children in baseball and flag football. His other favorite past-time is spending time with his family.

Megan Placencia

PT, DPT

Megan Placencia

PT, DPT

Megan was born and raised in Tucson, Arizona, where she played basketball in high school, becoming one of the top 3-point shooters for the state. She continued her athletic and academic career at Glendale Community College, eventually transferring to Western New Mexico University (WNMU). Megan earned her bachelor’s in kinesiology from WNMU and furthered her education at Regis University in Denver, Colorado, where she received her doctorate in physical therapy. She has a particular interest in orthopedic sports therapy, dry needling and pelvic and women’s health. In her free time, Megan likes to be outdoors hiking or playing yard games, hanging out with friends or spending time taking her dog, Benny, to the dog park.